仓库,是一个后勤部门,他供应物资,保管物资,并以合理的手段促使物资的正常流通。我们的工作目的,就是为物资的流动设定适合的轨迹,并使之顺轨而行。若不然,就会像没了交通规则的十字路口,杂然无章且事故频发。所以,我们的一切工作,都是冲着规则(或流程)而去的。
回顾一下,这三个月我的工作资料是些什么,有没有成效。
第一项工作就是梳理流程。了解仓库的工作范围和一些操作步骤,随后在一周内制定出了仓库的作业流程和管理制度。后面又补充了包装部的流程和制度,明确了包装的工作职责。共有以下几个资料:仓库作业流程图,仓库管理制度,仓库--包装作业流程,包装部工作职责及管理制度,包括流程中需要用到的单据和表格。
第二项,对整个仓库进行重新规划和区域分配,货架重排,分区编号,商品分区域摆放。这项工作主要是为了后面的商品定位做准备。
第三项,为所有在售商品申请条码(共有约一千三百多个SKU),然后就是建条码档案,打印并贴好条码贴纸。
第四项,五月下旬对仓库进行了一次盘点,历时一天。盘点数量三万两千多。数据已录入系统,让系统库存有了基本的原始数据。当然后面除了一个状况,让这次盘点变得毫无意义-----天猫后台商品加上条码后和系统中原有数据不吻合,只好清除系统数据,重新下载了。
其他就没有太多需要评价的了。结束了么!对于目前的仓库来说,事情远没有这么简单,能够说工作才是刚刚起步。
以下是我们目前面临的一些比较严重的问题:
首先是我们的同事们业已习惯了以前的工作方式-------口头传递消息、五档出入库或是单据不规范等。或许这种方式能为我们带来方便,但却有极大的隐患,会成为公司发展的阻碍。这需要些时间才能让同事们认可我们的流程,然后适应按规则做事,逐渐的把一些基本的工作原则变为一种习惯!
其次,仓库内货品的整理是每一个公司仓库工作中的重中之重。目前我们的整理几乎陷于停滞。整理的重要性,还没有能够引起同事们的重视!此刻仓库还有一物多位的现象也有多重商品相互掺杂,还有很多没有包装!
再次,商品库存数据不清不楚,,对库存分析和采购都难以起到拥有的参照作用。
最终,商品的检验尚无一个明确的标准,也缺乏一个完整的质检体系。
综上所述,我们的工作能概括成四点。
1,制定规则(或流程),
2,按规则做事,
3,检验或改善规则,
4,处理突发事件。
第一季度即将结束,回顾第一季度的工作对我们明确下一季度的工作思路和完成全年的工作目标有重要的好处。
一、第一季度完成的主要工作
元月份承前启后,是评价过去一年和开启新的一年的关键期。这个月里大家快节奏高效率地完成了几项大型活动,如“魅力运城”知识竞赛,“我与同行”迎春联欢活动,20__年工作评价与20__年竞争上岗大会,建言献策与领导干部恳谈会等等,同时进行了薪酬调整研究、财务决算、民主评议、先进表彰、支部换届、顾问座谈、干部聘任等工作,还启动了清产核资工程。新产品幼儿版的试刊号在元月初诞生了,帝企鹅的阅读教室也装修一新,有关课题拿出了方案并进入申报程序。这个月里大家异常忙碌和辛苦,很多同志工作到腊月底。
二月是新春,是农历新年的开始,感恩与回报是二月的主题之一。大家在休假的同时走亲访友,品味生活的芬芳与温馨。资产财务部的同志和办公室的同志为大家过好节付出了辛劳。第十三个月工资、元月份工资、年终福利等等都在初一前发给了大家。门房、锅炉工、保洁员和司机岗位在节日里牺牲假期值班,保障了报社机关节日期间的安全卫生和正常运转。一年之计在于春。经过元月份的调整,很多同志的工作岗位和工作资料有了变化。除了日常工作,二月份就应是根据岗位目标书制订工作计划的时间,还就应是为三月份顺利进入市场做充分准备的时间。社委会主要领导到某参加了教育部语用司举行的《汉语拼音50年》审片会议,参加了洪汛涛先生__诞辰纪念活动;财务部和各部门进行了20__年度的财务预算;社委会就新《劳动合同法》咨询了法律顾问并研究了新的劳动合同;办公室修订了车辆管理规定,整理了报社库房,提出了改善办公条件的方案和预算;部实行新的工作流程,取消了印前运城审读签字的环节,研究了暑假合刊方案;社委会研究调整了发行政策,市场部修改签订了报纸代理合同;支部制定了20__年的全员学习计划并给各部门发放了学习图书《骨干是折腾出来的》,总编室启动了帝企鹅阅读乐园的活动,印制了宣传彩卡和20__年工
作日记,收集整理了订户档案,启动了异地办公平台的设计工作;社委会主要领导参加了省教育工作会议,向省厅、市局、县区有关领导汇报了工作。二月份因为中间休假的缘故,工作计划中的有些项目没有按时完成。
三月春和景明,是复苏与生长的时节。报社主要领导参加了市里的教育工作会议,与出版局、出版集团领导和集团的其他报刊社进行了沟通交流;资产财务部和办公室配合审计事务所完成了报社的清产核资工作,资产财务部配合税务局完成了上年度的所得税汇算工作;办公室抓紧进行办公室调整和办公环境改善工作;部开始暑假合刊的组稿设计工作,进学校进行了调研,人员与报社签定了新的劳动合同;市场部加大市场开发力度,确保主要市场发行量稳定,并印制了各区域统一使用的塑料包装袋;总编室开展了导读示范员的座谈会,设计制作了纸制手提袋与塑料手提袋;工会在三八节组织女工参加了女性礼仪讲座并发放了三八节福利,推荐了今年市里记功表彰的人选;各部门拿出的需要上社委会研究的有关规定有报社资产管理规定、网站改版与管理方案;语用司和中央媒体的两大宣传材料月底前定稿;三月份报社员工已经能够透过报社网络办公平台查询自我的工资收入,社委会领导的工作计划也开始在平台上公布办公平台和报社门户网汉语拼音网将成为报社对内对外的主要信息通道。
二、第一季度没有完成的工作
三、第一季度工作存在的主要问题
四、关于第一季度工作进展状况的一些思考
20__年工作指标十分钢性,报社主要领导和主要部门负责人都要理解指标考核,并且不仅仅仅是理解报社内部考核,同时还理解上级主管部门考核。关键是,我们要理解市场考验。报纸市场和图书市场受免费教育推行的影响,形势十分严峻。报纸折扣提高、纸张价格飞涨导致报社经营面临困难。所以,我们必须要及时调整工作思路,扑下身子真抓实干。
目前我们的领导和干部必须要面向市场,打开思路,构成贴合市场实际的经营方式。思路决定出路,我观察到我们有些同志喜欢按部就班工作,喜欢按领导的指令工作,在主动工作和创新工作方面潜力不够……要解决这个问题就必须要深入市场,多做调查研究,多听取读者和订户意见,多听取专家意见。遇到问题必须要先请教读者、订户和专家,而不是先请示领导。经营问题在请示领导的时候必须要带给翔实充分的市场调研状况。
打开思路的同时,我们必须要面向社会,打开自我。……现代社会是一个合作的社会,我们要走合作共赢的道路。我们本身人力资源不足,再不注重对外交流与合作,那我们的路就会越走越窄。每个人都就应广泛结交与自我业务有关的朋友,经常和他们交流沟通。向书本学习,向实践学习,还要向他人学习。有时候,向他人学习比向书本学习收获更大,见效更快。每一天吸收一些别人的长处,这样自我就会提高很快。“登高而招,臂非加长也,而见者远;顺风而呼,声非加疾也,而闻者彰;假舆马者,非利足也,而致千里;假舟楫者,非能水也,而绝江河。君子生非异也,善假于物也。”自古以来善于借力是成功的关键。
我们还要注意的一个方面是要面向其他部门,打通工作流程。……大家的工作目标是一个共同的指向,就应注重在与其他部门的合作中更好地完成自我的工作任务,同时帮忙其他部门完成自我的工作任务。我认为切实、有效的办法是,在设计工作流程中突出与其他部门的衔接环节,制定与其他部门的定期沟通计划,善于听取其他部门对本部门的意见和推荐,定期开展部门之间的研讨、协调会议。总编室、市场部、部、财务部、办公室、印刷公司就应紧密联系,友好合作;小学三张报、教学版、幼儿版、图书经营部、汉语拼音网、网上办公平台就应联合起来,共同构建一个相互宣传、协同发展的宽阔、紧凑、灵活的媒体平台……
五、第二季度的重点工作
总编室是新成立的部门,主要工作资料、工作机制、工作思路、工作规程就应尽快确立,今年的重点工作在二季度就应有突出进展……把开创性工作落到实处,抓出实效。
办公室尤其是太原办公室要配合部和市场部做好招聘工作;运城办公室要继续实施优化办公环境方案,在人力资源方面要理顺有关人员工作关系,办好社保手续,同时要建立档案室,并制订适合报社实际的档案管理制度;办公平台设计在二季度要完成并透过检测;报社营业执照变更和广告经营许可证更换也要在二季度完成;库房管理要进一步规范,并修订、制订库房管理制度和出入库、发货工作流程,提高工作效率,明确工作职责;在二季度末要考核各部门上半年工作指标完成状况,协助各部门做好上半年工作评价。
Blink of an eye, six months later. Over the past six months, I have successfully transitioned from one student to one of China Mobile's employees. Six months ago, China Mobile chose me, but also I chose China Mobile. From the company into the day, I continue to warn myself that they must be "high standards and strict requirements." Facts have proved that in this very substantial months, I was hard and happy, a great harvest,
Sentiment deep. More importantly, I am proud of my ability to work in such a fast paced, efficient, vibrant and dynamic business.
Recalling the past few months, I mainly do the following work:
First, in the second half of the main work
(A) the Office of the internship work
Mobile Office is a mobile company directly to customers of a window, where the staff is the mobile front-line staff, dealing directly with customers, directly on behalf of the mobile image. In more than two months of the operating room front desk internship, I not only see the front desk staff work seriously and the passion of life, but also feel the kind of home company with a strong sense of responsibility and a sense of belonging. In particular, I not only on the front of the business process with the most basic familiar with, but also on the front desk staff have a more comprehensive and in-depth understanding. Business, in addition to the normal charges, for business and other work, the reception of users, coordination, resolve contradictions, counseling, complaints and other complaints also play an important role; salesperson duties, high level of business and coordination of work, Strong sense of responsibility, modest working attitude, the spirit of team operations, service enthusiasm is the measure of the basic principles of excellent front desk staff. Which are reflected in China Mobile what kind of employees.
The rise of perceptual knowledge to rational knowledge is the further sublimation of epistemology. Therefore, after a period of internship in the front, according to company arrangements, we participated in the provincial company new staff of the fourth training. The training activities, although not a long time, only ten days, but rich in content and form of flexibility. Both theoretical study, but also to develop training. Especially in the leadership lectures, the introduction of "China Mobile needs what kind of staff", let me remember:
1, a strong sense of innovation;
2, the spirit of hard work;
3, the pursuit of perfection;
4, modest and prudent attitude.
Thus, only we move every employee to play an innovative subjective initiative, and pay attention to the bit by bit from our side, the real play to their combat effectiveness, in order to make the company and society should contribute. In the scorching sun in deep Nanshan Lake expansion training base, and colleagues surmount, make me understand the team fighting is all-powerful - "as long as the victory over yourself, you win the life."
To do a mechanic, to deal with their work to understand a clear, familiar and skilled in their own work. Have all the machines and equipment to understand, but also have the ability to respond to failure, deal with the equipment may occur at any time failure. To meet the needs of the production schedule, our unit of equipment, although the new equipment, but also frequent failures, such as machine washing machine, no major problems, minor problems in the maintenance process, and gradually improve the machine cleaning Machine awareness, so that small problems can be dealt with quickly, as well as liquid sandblasting machine, in use, there is always a failure to plug the nozzle, so that can not work, broken through the brain, after operator description Cause of the failure, my analysis, the glass beads used in diameter than in the past, and the specifications are not uniform, resulting in a blocked nozzle, after a bold improvement, increasing the nozzle aperture, the liquid blasting machine is normal work ,
The tunnel cleaning machine, always produces the transmission chain does not move, before the adjustment of friction, you can, but once, how to adjust the friction, does not work, after analysis, that the friction coefficient is not enough, Found, and sure enough inside the oil, after careful cleaning, remove the oil, everything is normal, and so a series of maintenance work, we must understand the principle of equipment in order to good maintenance, which is my years of experience in maintenance , I do not understand, I have to try to study, once understood, they suddenly realized, looks complicated, as long as understand, it will be simple, I not only bear the equipment maintenance work, but also completed a lot of tooling Production, for example, several engine-based experimental bench design, mobile engine racks, and so on dozens of pieces, this year we re-manufacturing engine varieties increased a lot, not before these test benches, the workshop down
The task, we immediately accept, and actively to complete, from conception, to the leadership through the design intent, and then cutting the welding, production, and so on, until the engine is placed, commissioning, delivery, each engine model Of the experiment to go through our first course, like the troops did not move for the first horse, when the civil servants of the various engines in the production of my bench to test, I feel very honored, thank the leadership to me Such a platform, but also feel the work of their labor and excitement, but also for the development of our manufacturing pride, but these will make me work harder, modest and prudent to learn from others, as far as possible to improve their ability to work , So that their own positions in the play to the greatest effect, faster and more efficient to complete their own work, but also enable us to get the maximum benefit units, so that my work and the harvest of workers can achieve a balance , So I am more motivated, more confident work.
And other colleagues of interpersonal relationships is also important, because a person's ability is limited, the success of each thing is by the collective wisdom, and colleagues together is the successful completion of leadership to the work of the premise, which It is not just work, but also in daily life. So it is not only personal but also a duty to work together. I have a good relationship with my colleagues. I often help each other because I only have one mechanic. There is a power maintenance workers, a good relationship, and I work with all my colleagues, I have great respect at work, mutual cooperation, is to improve a lot of efficiency, for example, in the oil depot anti-theft window, the test station Door, in the production of sandblasting between the asbestos roof when the rain, give sandblasting between the welding air pressure pipe, we collectively work together, mutual cooperation, active, so that the task is completed very quickly, and this is the power of unity , To play the power of everyone in order to make work progress faster. I deeply understand.
In the repair of the old and waste conservation, but also everywhere carefully, in the production of rain roof, with the waste angle, in the welding air pressure pipe, the use of the waste plant threading pipe,
In many enterprises performance appraisal, there is a "staff self-assessment" link, which is the first employee of their performance in the assessment period, and then submitted to the direct superior to adjust, and finally draw the employee's performance scores. In the use of direct superior performance evaluation system, the purpose of employee self-assessment is nothing more than two: 1, the fastest quantitative data sources can be quantified; 2, reflects the staff participation in performance appraisal; However, if the assessment of employees Assessment without a clear understanding of it, it will lead to significant deviation of the assessment results, or even failure. We know that the performance appraisal may be a variety of errors, such as the different leaders of different personal scales, the average tendency, etc., then the self-assessment link, which led to the factors that lead to errors it?
First, the personality of each person is different from the self-assessment scale is very different. For example, some employees self-confidence, their own evaluation of high, some people feel inferior, their evaluation on the low side. In addition, some people pursue perfection, strict requirements on their own, and some others have passed, these two categories of people to their own scale certainly different. Also, some old employees of the company and colleagues know very clearly, scoring when its capability, and new employees do not know other people's shallow depth, to their scoring when there is not much reference to speak of.
Second, psychological research shows that most people are overconfident."Do not make a normal fool," an example of this book mentioned that we often hear a lot of people say that they "not on the phase", that is, according to the photos did not look good. In fact, the photo is an objective reflection of our appearance, and each of us in the mirror when it will be special (and may be unconscious or habitual) to choose the best angle, that is more than a layer of subjective Factors in it, which led to our look in the mirror look better than the photos. So in fact, the staff part of the self-assessment on the provision of such a "mirror" to our staff to the beauty, this error which is self-evident.
Third, the staff self-assessment of the score, the assessment will do a great impact on the scoring. Have the experience of "bargain" people know that if you see the stall on a package, and my heart that probably worth 100, but the mouth asking price, the boss said 500, if you really want this package, bigMost people only dare to 300 or 400 pieces to cut. This is the so-called "anchor effect", the negotiation inside the "first offer, without anger in each other's situation, the higher the better" is the meaning, because the first bid will greatly grasp the initiative, so that the other psychological expectationsResulting in great changes. Employee self-assessment actually gave the examiner a chance to take the lead in the bidder, and whether the assessment due to face or other considerations, are likely to be the "quote" effect, so that the assessment results error. We in the actual work of human resources, but also did find this phenomenon, a company several departments staff performance appraisal scores, without exception, no less than its self-rated scores.
Based on the above analysis, we will find that the department leaders get the self-evaluation scores mixed with too many subjective factors, so that can not be filtered through technical means, and this score will have a great impact on the assessment; Confident employees have a high score, and sometimes due to the need for mandatory distribution, those who require their own strict, scoring low staff has become a victim, because their scoring low, the final score is difficult to be brought up leadership. In the assessment of the indicators can not quantify the more components, or different departments in different parts of the work of employees, the lack of uniform measure of the time, this situation is particularly serious.
So, companies in the performance evaluation of the actual operation, how to solve these problems I mentioned above? Many people may be from the "increase the proportion of quantifiable indicators," "to strengthen the assessment and assessment of those who training, But in practice, it will only increase the workload and complexity of performance appraisal, implementation easier said than done? In fact, just look back to see the implementation of the two purposes of self-evaluation .Self-evaluation and implementation of self-evaluation, , We will find a simple solution: the relatively objective quantifiable indicators, the implementation of "employee self-evaluation", while maintaining a "fast data source" - in fact only data sources, but also embodied in the form "Employee participation"; and not to quantify the subjective evaluation of indicators, the assessment by the direct scoring, do not give employees self-evaluation (and thus in this link error) opportunity.
We know that performance appraisal in human resources work is a huge project, the implementation of the highest cost, companies should seize the main contradiction, step by step, and in the initial stage, but not for the form of trapped. So is slightly Jun policy for some enterprises initially set up performance management system, simply cancel the self-evaluation session, thus avoiding the link error, but also to a certain extent reduce the workload and complexity of the assessment for the next Step smooth implementation of the well prepared.
Of course, the front said that the main business in the initial stage of performance management situation. When companies meet the following conditions: First, the implementation of the more smooth performance management, implementation costs can be effectively controlled; Second, the formation of a good performance within the company culture, we understand the performance management is more uniform, their own evaluation More objective; Third, the department leaders generally have a clear understanding of the lower levels and independent judgments; we can think that enterprises have entered the advanced stage. At this point to carry out a real staff self-assessment, it will further mobilize the enthusiasm of employees and the importance of performance, thus forming a virtuous circle of performance management.
In summary, the core issue of employee self-evaluation, not how to do a good job, but when to engage in, when should not engage in the problem. It is necessary to distinguish the stage of development of enterprise performance management and select the key points that should be solved at each stage, and will not achieve the multiplier effect without being trapped in form. From the initial stage of performance management to the advanced stage, each enterprise has a long way to go, and this process can not be achieved overnight.