精选英文道歉信模板（通用18篇）
Dear customer friend:
I am the Erie company sales manager , below I will be for the melamine incident to you with my most sincere apology.
We are deeply sorry for the health problems caused by our company's product quality problems, and we will make corresponding compensation to you.
At the same time, we will be more rigorous grasp of the technology and products of our plant health, so that consumers regain the trust of our products under the name.
This event is not our company willing to consumer harm is sad, we will learn a lesson, strict quality control, the probability of such events, basically killed here, we made a solemn promise to you that such events will stop, please rest assured, again our deepest apologies.
20xx..
Dear Susan,
I’m very sorry that I was out when you came to see me yesterday evening. I’m afraid I’d gone to the pub with some friends and didn’t get back until 12 o’clock. I wish I had known you were in Luoyang as you could have come with us. It would have been a good introduction to the night life! Anyway, I will call on you at 10 o’clock on Saturday morning at your hotel. We can have the day together, if you have nothing else planned? I’ll show you some of the places of interest that you may not have seen.
Please let me know if you will be available on Saturday morning.
Best wishes
Chen Cheng
Sample II
Dear Mary,
I’m very sorry for not having replied to your July 6th letter sooner. When your letter arrived, I was in Beijing. As my secretary couldn’t forward it to me, it has been lying on my desk until I got back.
Thank you for all your news. It is good to know that your company has agreed to sign the contract to continue the cooperation with us. And we surely will have a bigger success in the near future.
Look forward to catching up and once again apologize for the delay.
Sincerely,
Tom
dear mary,
i’m very sorry for not having replied to your july 6th letter sooner. when your letter arrived, i was in beijing. as my secretary couldn’t forward it to me, it has been lying on my desk until i got back.
look forward to catching up and once again apologize for the delay.
sincerely,
tom
Dear Sir or Madam:
Many thanks for your fax dated 7th September address to General Manager concerning the problems you experienced during your last visit from 29th-30th August. Mr. Ford, our General Manager is away on leave at present and therefore I have taken the liberty of replying to you on his behalf.
Mr. Niemann, please accept our sincere apologies for the problems you have experienced - our policy, which you were unfortunately wrongly informed as a newnpolicy, stands that those Golden Circle members who are eligible for upgrades may book through any channel, subject of course to room availability. I have subsequently taken appropriate steps to ensure that none of our other eligible Golden Circle guests are similarly inconvenienced in future.
I have also noted your comments concerning our housekeeping Staff and their lack of English and basic courtesy and I assure you that we will be intensifying our training efforts in both those areas in an effort to improve our standards.
It is only through feedback such as your own that we can judge ourselves honestly and enhance the overall experience for you, our valued guest and therefore I thank you for taking the time to put pen top paper.
We are normally very proud of the service which we offer at China World, and thus, in an effort to redeem ourselves, we would like to offer you one nights complimentary accommodation when next you visit Beijing. To this end, I would be grateful if would contact me personally and I will gladly make the necessary arrangements on your behalf along with any specific requirements you may have.
My apologies once again and I look forward to welcoming you back to China world Hotel in the near future.
Regards
Alfred Zhuang
Front Office Manager
Dear Anne,
Thank you for your invitation to dinner at your home tomorrow evening. Unfortunately, it is much to my regret that I cannot join you and your family, because I will be fully occupied then for an important exam coming the day after tomorrow. I feel terribly sorry for missing the chance of such a happy get-together, and I hope that all of you enjoy a good time. Is it possible for you and me to have a private meeting afterward? If so, please don't hesitate to drop me a line about your preferable date. I do long for a pleasant chat with you.
Please allow me to say sorry again.
Regards,
dear Anne，Thank you for your invitation to dinner at your home tomorrow evening. Unfortunately, it is much to my regret that I cannot join you and your family, because I will be fully occupied then for an important exam coming the day after feel terribly sorry for missing the chance of such a happy get-together, and I hope that all of you enjoy a good time. Is it possible for you and me to have a private meeting afterward?
If so, please don’t hesitate to drop me a line about your preferable date. I do long for a pleasant chat with allow me to say sorry again.
Faithfully yours,
Li Ming
Dear David:
I am afraid that you will think me unpardonably negligent in not having answered your letter dated 7, December sooner, but when I have told you the reason, I trust you will be convinced that the neglect was excusable. When your letter arrived, I was just in Hong Kong.
As my family could not forward it to me during my absence, it has been, therefore, lying on my desk until the moment when I took it up. Now the first thing I have to hasten to do is to write to you these few lines to express my deep regret.
I enjoyed many pleasant sights during my trip. I shall be pleased to give you an account to of them when I see you next.
yours sincerely,
li ming
complete our Survey). I was most concerned to learn that you felt that you had a less than satisfactory experience during your time in our
establishment. Please accept my sincere apologies on behalf of the hotel. I have read your form personally to learn from your comments and
experiences whilst staying with us. I quite agree that the points you raise are unacceptable and assure you we will do everything we can to rectify them. I have raised the matter of the manner and service standard of our associates, room maintenance issue, with the parties concerned so that we may all have the opportunity to learn from it.
I do hope that despite this you will agree that overall the services and facilities of the hotel met with your expectations. I assure you that total customer satisfaction is always our goal and we strive to achieve a high level of seamless and personalized service. This is after all what sets us apart from the competition and makes us truly “abcdefg”.
Mr.wang, I hope that your travel plans will bring you back to Shanghai in the near future, so that we may have the opportunity of taking care of you again and to show you that these regrettable events were not a true
example of our usual high services and hospitality. In the meantime if I, or any of my team, can be of any further assistance to you please do not hesitate to contact me at your earliest possible convenience.
Yours sincerely,
Dear Tom,
I am indeed very sorry that I can’t go to Beijing with you next week, which I have promised. I feel sorry about it and want you to know what happened.
Just now , my cousin ,Li qiang ,who left home to Australia for his further study last year, informed me that he would return this Saturday morning and asked me to pick him up at the airport with his family. You know , we haven’t seen each other for nearly a year.
I sincerely hope you can accept my apologies and understand me . I would appreciate your allowing me to make another date to show you around Beijing . Once again, I’m sorry for any inconvenience caused.
Sincerely yours ,
Li hua
:
Im so sorry ,I was late for school .I think its a bad habit and bad manners. I will go to school a little earlier ,and go to att class on time.
I ll never be late for school again,please forgive me and believe me.
Thank you!
Dear Bob,
I'm writing to apologize for having forgotten to return the the Beatles CD to you when I left Canada,I was in such a hurry that I packed everything in my luggage without checking carefully.Had I paid more attention then,I wouldnt have made such a stupid mistake.
Now something must be done to solve the problem because I understand you cherish the CD enormously.I can either send it to you by express mail or alternatively compensate you at a reasonable price.If you do not mind,I may bring it back to you next time I go to Canada.
Please let me know which solution you prefer at your earliest convenience.I really hope you will accept my sincere apology.
yours faithfully ,
Li ming
Dear ,
I am very sorry to inform you that I did not manage to complete the book report you assigned last week, due to a sudden illness falling upon me a few days ago.
For the past few days I have been in hospital with a continuous fever, which has thus prevented me any academic activity. I hereby submit the doctor's note. I would be very much obliged if you could grant me another week for the task, as my health is turning better.
Hope you can understand my situation and accept my apology.
Yours faithfully,
Dear Mr. Clark,
I would like to express my apologies for not being able to keep our 9 oclock appointment. I had a small accident on my way to school. I will come over to your apartment the day after tomorrow ― Monday, November 2, at 9 a.m. if that is convenient for you. I will check my mailbox tomorrow to see if you have left a note for me. Otherwise, I will see you at nine, Monday morning. With many apologies.
Li Xiaomei
:
Im so sorry ,I was late for school .I think its a bad habit and bad manners. I will go to school a little earlier ,and go to attend class on time.
I ll never be late for school again,please forgive me and believe me.
Thank you!
Letter of Apology
Ⅰ. Sample Study
Sample I
Dear Susan,
I’m very sorry that I was out when you came to see me yesterday evening. I’m afraid I’d gone to the pub with some friends and didn’t get back until 12 o’clock. I wish I had known you were in Luoyang as you could have come with us. It would have been a good introduction to the night life!
Anyway, I will call on you at 10 o’clock on Saturday morning at your hotel. We can have the day together, if you have nothing else planned? I’ll show you some of the places of interest that you may not have seen.
Please let me know if you will be available on Saturday morning.
Best wishes
Chen Cheng
Sample II
Dear Mary,
I’m very sorry for not having replied to your July 6th letter sooner. When your letter arrived, I was in Beijing. As my secretary couldn’t forward it to me, it has been lying on my desk until I got back.
Thank you for all your news. It is good to know that your company has agreed to sign the contract to continue the cooperation with us. And we surely will have a bigger success in the near future.
Look forward to catching up and once again apologize for the delay.
Sincerely,
Tom
时间已经过去一年了。这一年，我们有过快乐的时光、痛苦的回忆、无知的困惑和感人的时刻。然而，快乐和感动都是你带来的，痛苦和困惑却因我而起。我承认在我们约会期间对你胡思乱想，对待你的态度不合适，强迫你做自己不喜欢的事。还一次次的让你哭泣，尽管我知道你是一个敏感的女孩儿。我也不够体贴因为总是忽略你内心的感受。
回顾那次事情。随着矛盾日益增加，爬山的事成为你爆发的***。你在山腰跟我说的话真正地伤了我的心。然而，这是我应得的。我们分手的原因就是由于我武断的行为和漫不经心的心态，这也导致现在让你我尴尬的现状。即使现在，我们也不能像以前一样互相打招呼。总的来说，一切都是我的错。当我说这句话时，心里感到深深的愧疚感。然而，这是我应受的责备。
我真正想说的是我现在还想你。多少平静的梦乡中，你总会出现，这也是我做过的最幸福的梦。每次遇见你，我都努力装作没看见你，故作镇定，可总禁不住想看你一眼，想知道你最近过得怎么样。虽然我现在上课不多，但每次上课，也都会寻找你的身影。我越来越不能压抑自己的情感。
如果我改变态度了呢？我想知道你是否会给我一个机会来弥补你因我而受伤的.心灵。 真诚至上
It has already been one year. This year, we have been through happiness, pain, confusion and impressive. Yet, most of the happiness and impressive was brought by you, pain and confusion was brought by me. I confess that I had mixed thoughts during our date time. My attitude toward you was not proper. I made you do things that you don’t like. Even I knew that you are a sensitive girl, I still made you cry more than once. I was not a considerate boy for I disregarded your deep feelings.
Look back on that so called big problem. As the conflicts developed, the mountain climbing was the point that you broke out. What you said in the middle of the mountain truly hurt my feeling. Nevertheless, I deserved this. The reason that we broke up was due to my arbitrary behavior and casual attitude, which led us to this situation that make us awkward. Even now, we couldn’t greet each other as we did before.
Generally, it was all my fault. When I said this, I felt great guilty from the bottom of my broken heart. However, I was be to blamed for this.
What I really want to tell you is that I still miss you right now. I dreamed about you in my peaceful dream that is the happiest dream ever I thought. I tried to pretend to ignore you and be calm When I met you. But I couldn’t help glancing you for I want to know how you are going. Though I barely went to classroom, when I did, I would find where you sit. I can’t constrain my emotion.
But what if I changed my attitude ? I just wondered if you could give me another chance to make up your broken heart that once was broken by me.
Yours sincerely,
Frank
Dear ，
I am writing to express my heartfelt gratitude to you for .
If it had not been for your assistance in giving me aid and , I fearthat . /Without your help, I would not have done .During the ,you have given me generous help and continuous guidance by .Thus, I reallyappreciate , and I hope that I may repay your kindness by .
Finally, I feel most obliged to thank you once more.
Yours sincerely,
Dear Sarah,
I am terribly sorry to tell you that I am unable to attend your birthday partnet Thursday evening. That is owing to the fact that my younger brothersuddenly fell ill and was taken to a hospital this morning. I have to go thereimmediately and take care of him. As told by the doctor in charge, it will takearound five days for him to recover and I have asked my boss for a leave.
I really regret that I cannot go to celebrate your birthday personally andwould miss the perfect chance of enjoying myself with all our old friends. Ihave chosen a small gift for you and will send it to you tomorrow to show mybest wishes. Besides, please give my regards to our friends when you meet themat the party.
Cordially,