在人们往来越来越密切的`今天，道歉信对我们的作用越来越大，道歉信可以帮助我们表示遗憾和歉意，表明愿意补救的愿望，提出建议或安排。那么，怎么去写道歉信呢？
Dear Mr. Shu
I would like to thank you for choosing the China World Hotel for your recently stay.
On behalf of management and staff, please accept my sincere apologies for the failed to extend your Golden Circle benefits of the King Size bed, golden circle appropriate floor and newspaper. during your stay with us on 01- 08th Nov.
As our valued guest, your comments and feedback are of utmost importance to us. Mr. Shu, should
you choose to return to our hotel, please let me know and I will ensure that your stay will restore you confidence in the quality service upon which the Golden Circle stands.
My apologize once again and thank you for taking time to bring this matter to our attention.
We are looking forward to welcome you back to hotel again if you would like to give us chance to correct our mistake.
Should you have any inquiries, please feel free to contact me.
Kind and best regards.
Alfred Zhuang
Front Office Manager.
Dear,
I am writing this letter to apologize for forgetting to return the Beatles CD to you. When I left Canada, I was in a hurry and packed everything in my luggage without careful inspection. If I had paid more attention, I wouldn't have made such a stupid mistake.
Now we must take measures to solve this problem, because I know you cherish CDs very much. I can send it to you by express or compensate you at a reasonable price. If you don't mind, I can return it to you next time I go to Canada.
Please let me know which solution you like as soon as possible. I really hope you can accept my sincere apology.
Your faithful,
xxx
Dear customer friend:
I am the Erie company sales manager XX, below I will be for the melamine incident to you with my most sincere apology.
We are deeply sorry for the health problems caused by our company's product quality problems, and we will make corresponding compensation to you.
At the same time, we will be more rigorous grasp of the technology and products of our plant health, so that consumers regain the trust of our products under the name.
This event is not our company willing to consumer harm is sad, we will learn a lesson, strict quality control, the probability of such events, basically killed here, we made a solemn promise to you that such events will stop, please rest assured, again our deepest apologies.
XXXX
20xx.XX.XX
dear [mr. harrison]:
[you and your wife] to be present at a celebration to mark the occasion.
please confirm that you will be able to attend by advising us of your time —— we can
arrange for you to be met. all arrangements for your stay [overnight on april 10] will, of course, be made by us at our expense.
yours faithfully,
Ms. MITSUKO IWASAKI
3-16-6-804, HIGASHISUNA
KOTO-KU
TOKYO, 136-0074
Dear Ms. Iwasaki,
Thank you for your positive comments regarding your experience while staying with the Westin Shanghai.
At the outset, please accept our most sincere apologies for the inconvenience caused. Kindly rest assures that your concern has been well taken and communicated to all concerned for immediate improvement. Ms. Iwasaki, as we’ve conducted a thorough investigation about all pinpointed issues you bought out. Please allow us to explain the outcome for your reference.
Upon your arrival, our agent failed to locate your reservation. We sincerely apology as our associate obviously mistakenly implemented the standard checking in procedure. The reservation for you and Ms. Hinako Muto were made early November, and never been d. We understand that you may requested the King Size room but actually we could not satisfy your
Mr. Cheung, Thank you again for giving us your feedback for it is only through such input from our value customers that we are able continuously improve our standards of service. We hope you will indulge us on this occasion and allow us to redeem ourselves by welcome you back in the near future.
May the year of the Rabbit bring you joy and prosperity.
Yours Sincerely,
Alfred Zhuang
Front Office Manager
November 03, 1999
Mr. Shen Nan Ping
Flat 20F, Block 1
Robinson Heights
8 Robinson Road
Hong Kong
Dear ，
I would like to express my apologies for I was out when you came to see me yesterday afternoon. The fact is that I had an engagement to ignorant of your visit,。 You must have been disappointed by my absence. As this is the first time you come to Beijing, Would you please let me know when you are free and i will meet you at the appointed time.
Yours faithfully, (Your Name)
To：xxx
Subject：Missing Order
Dear Mr Gatt,I am sorry to hear about the problems you have been experiencing with the order you placed with us on the 23rd January.[1] I cannot as yet say who is at fault but I assure you there will be a full investigation.[2] Moyra Brown,who is our production assistant,will contact you shortly to arrangesuitable compensation for the inconvenience that has been caused.[3]
I would like to apologise once more.
Yours sincerely,
George Hili
Dear xxxxx,
I am writing this letter to express my apology that xxxxxxx. I feel terribly sorry about this.
Once again, I am very sorry for any inconvenience caused. I will be really appreciated if you can accept my apologies and understand my situation.
Yours Sincerely,
xxxxxx
To: xxx
Subject: Missing Order
Dear Mr Gatt,I am sorry to hear about the problems you have been experiencing with the order you placed with us on the 23rd January.[1] I cannot as yet say who is at fault but I assure you there will be a full investigation.[2] Moyra Brown, who is our production assistant, will contact you shortly to arrange suitable compensation for the inconvenience that has been caused.[3]
I would like to apologise once more.
Yours sincerely,George Hil
Dear Sarah,
I am terribly sorry to tell you that I am unable to attend your birthday part next Thursday evening. That is owing to the fact that my younger brother suddenly fell ill and was taken to a hospital this morning. I have to go there immediately and take care of him. As told by the doctor in charge, it will take around five days for him to recover and I have asked my boss for a leave.
I really regret that I cannot go to celebrate your birthday personally and would miss the perfect chance of enjoying myself with all our old friends. I have chosen a small gift for you and will send it to you tomorrow to show my best wishes. Besides, please give my regards to our friends when you meet them at the party.
Cordially,
xxx
Zhang Dali:
I am sorry not to attend yesterdays birthday you will, allow me to explain reasons for this: Originally, Im ready to go to your birthday, but I did not have prior notice of an old friend I come to my house, I also do not off open body, I can only accompany an old friend, and when he left, you will have the birthday will be over, I can not participate.
I am deeply sorry for this, I hope you can understand me, I also believe that this will not affect our friendship.
Finally, let me this evening to give you the best wishes: Happy birthday to you!
Your friends
Dear XX :
I am writing to apologize for the incorrect invoice you received from g to a breakdown in communications,we did not credit you with a 10% discount,as agreed.
We shall send you the correct invoice as soon as possible and make sure that such a mistake will not occur se accept my apologies for any inconvenience we have caused.
Your sincerely,Peter Gibson
亲爱的安妮，
谢谢你邀请我明晚去你家吃饭。不幸的是，我很遗憾不能和你和你的家人在一起，因为我将在后天忙于一场重要的考试。我非常抱歉错过了这样一个快乐聚会的机会，我希望你们都能玩得开心。之后你和我有可能私下会面吗？如果是，请不要& # 39；不要犹豫给我写信，告诉我你更喜欢的日期。我渴望和你愉快地聊天。
请允许我再次说声抱歉。
问候，
李明
Dear XX:
We felt very sorry to say that we could not provide the timely and circumspect service for you as Household Electric Appliance Maintain Company .We sincerely hope you can understand us , because some of our maintaiers went to train , and some of them walked to the other place for services . Now , we really have no maintainer to be sent to your home .For this , we said we were sorry again .And kindly please you may rest assure that we will send our maintainers to go to your home for maintain services next Monday .
Best regards!
XX Manager
Dear Mr/Ms,
We are sorry we cannot send you immediately the catalogue
and price list for which you asked in your letter of
March 10. Supplies are expected from the printers in two
weeks and as soon as we receive them, we will send you a
copy.
Yours faithfully
尊敬的先生/小姐，
对三月十日来信所要目录和价格单，很抱歉不能马上寄去。
印刷商两周后供货，一旦收到，我们将给您寄去一份。
您诚挚的
Dear,
I am deeply sorry to inform you that I did not manage to complete the task you designated last week，due to a sudden illness falling upon me these days. For the last week， I have been in a hospital with a continuous fever，which has prevented me from any activity.
To make up my fault，could you please extend my deadline to next Friday？If so，I promise I will finish the task and send my report to you via email.
I do apologize again for any inconvenience it might bring to you，and hope you could accept my apology.
Sincerely yours，
xxx
英文辞职信范例（中英文对照）
辞职信英文辞职信范例一 To: Robert Smith Sales Manager From: Bob Fu Sales Development Date: May 6 Subject: Terminating Engagment Mr. Smith I have worked in the Sales Development as a salesman for six years and I have been satisfied with this position. However a friend of mine introduced me to Goldlion Company and I have decided to accept a post that will give me greater possibilities for promotion and an increase in my salary. I therefore write this memo as formal notice to terminate my engagement with you one month from todays date. 英文辞职信范例二 8th February Dear Mr. Wong Re: Resignation from the post of Settlement clerk I would like to let you know how much I have enjoyed my last three years at the Hero Company. Hero Company is an invaluable place for enriching my knowledge about financial field I enjoyed working with my colleagues and I have learned so much things here. Because I would like to take a new challenge and I want to meet people from all walks of life I have accepted an offer from an Insurance firm as a Personal Financial Consultant. I would therefore appreciate it if you would accept my resignation effective from 8 March 2002. I would be very much obliged if you would kindly give me a reference letter before I leave. Thank you for all that you have done to make my work here both interesting and enjoyable. Yours sincerely Alexander Fung辞职报告刘总 我自加入报联时一直在发行部工作三年来在各级领导的关心与培养下努力工作基本圆满的完成了本职工作的各项任务也取得了一定的成绩受到了领导的肯定本人表示十分感谢。但由于自己感觉业务素质急需充电和提高特此申请辞去我现在的职务。 再次感谢领导多年来对我的支持和勉励在此我忠心的道声“谢谢”。 望领导能够批准我的请求。 年 月 日 如何写辞职信撰写辞职信的艺术 现在你的工作可能令你觉得走进了死胡同但是你不久就可能请现在的同事帮忙写推荐信所以不要毁掉任何关系。当你准备离开的时候使用以下的一些秘诀来写你的辞职信。你会在《繁忙行政人员的书信范文手册》To the Letter: A Handbook of Model Letters for the Busy Executive中找到更多的灵感。 在辞职信的最开始告知你要走了。可以考虑用“我会在10月份某个你觉得方便的时候离开。”开门见山远甚于冗长的'开场白那会让人觉得你是在耍阴谋诡计。让公司决定你的离开日期不要因为是辞掉旧工作就觉得早走几天对未来无关紧要这 告诉他们你为什么要走。母亲说“永远不要说谎”但是她也说过永远不要伤害别人的感情。在这种情况下消极的情绪还是留给自己。可以说得含糊些“我打算追求其他方面的爱好。”如果你坚持要公开抱怨最好面对面而不要写在信上。白纸黑字所具有的杀伤力可以让死人醒过来。 对过去接受的培训、取得的经验或者建立的关系向公司表示感谢。即便你真的生气或者不高兴找些好的方面说。我认识的一个人在他的辞职信中说他以前工作的公司有真正的好地毯谁知道是真是假。 保持联络管道。你最不希望看到的是在新公司从前的不愉快再次发生但是要知道新公司不断在失败风险项目常常不了了之你可以面临几百种方式眼睁睁瞧着自己的新机 所以信中用最后几行保持联络渠道。可以这么写“我希望我们能再有共事的机会。”希望不会是这样。但是你没有必要埋葬你的机会。 如果你让你现在的工作一直不熄火你的事业就不会以失败告终。DearXXX,
I am writing this letter to eXXpress my apology that XXXX.
I feel terribly sorry about this.
Once again, I am very sorry for any inconvenience caused. I will be reallyappreciated if you can accept my apologies and understand my situation.
Yours Sincerely
Dear Mr simth：
Sorry,my nephew put your glass is broken. Ive told him not in the next room front play football. Although he didnt listen to, but I will still be warned him.
I will pay for your loss andfromhis pocket money to buckle, warned him not to make the same mistake again! Finally, I was once again to you express apology for him!
Hope will bring you trouble!
Break your glass man
Dear Tom,
I am afraid that I cannot pick you up at the airport tonight, and I’m really sorry for not doing as ised. I knopany urgently called all of the staffs together to have a meeting tonight, no one can ask for leaving. So I cannot get out of our company at the time the taxi driver, and orropletely .So I ate medicine and I’m ready to go to sleep at the noon .Perhaps as a result of medicine’s effect ,I slept deeply .So that the alarm clock rang ,I haven’t heard .When I fortable ,so I didn’t go to your class.
This thing that I didn’t go to your class shouldn’t happen,so I apologize to you . I have already knoenon ,I hope I can get teacher’s forgive .I improved my thinking and understanding through this thing .No the university .
I understood teacher’s mood. I am ashamed to the thing. I believe ised this thing mustn’t happen again. I e to your office during your office hour on Monday to discuss this possibility with you. Once again, I apologize for any inconvenience caused.
Sincerely yours,
Wang Hua
Dear Kate:
Excuse me for my long delaying in returning to you your Robinson Crusoe which I read through with great interest.
I had finished reading the book and was about to return it when my cousin came to see me. Never having seen the book, She was so interested in it that I had to retain it longer.
However, I hope that in view of the additional delight thus afforded by your book, you will overlook my negligence in not returning it sooner.
Thanking you again for the loan.
Sincerely yours,
Dear xx,
Im so sorry, I was late for school. I think its a bad habit and bad manners. I will go to school a little earlier, and go to attend class on time.
I' ll never be late for school again, please forgive me and believe me. Thank you!
Yours Sincerely，
Alison
各系英文名称对照
Listed in the Order of the English Alphabet
会计系 Dept. of Accounting
农业系 Dept．of Agriculture
农业经济系 Dept．of Agricultural Economics
农业化学系 Dept．of Agricultural Chemistry
农业工程系 Dept．of Agricultural Engineering
畜牧系 Dept．of Animal Husbandry
人类学系 Dept．of Anthropology
应用数学系 Dept．of Applied Mathematics
建筑系 Dept. of Architecture
考古学系 Dept．of Archaeology
天文系 Dept．of Astronomy
原子能系 Dept．of Atomic Energy
解剖系 Dept. of Anatomy
金融系 Dept．of Banking
工商管理系 Dept．of Business Administration
生物学系 Dept．of Biology
生物化学系 Dept．of Biochemistry
植物学系 Dept．of Botany
细菌学系 Dept．of Bacteriology
中文系 Dept．of Chinese
化学系 Dept．of Chemistry
化学工程系 Dept．of Chemical Engineering
控制工程系 Dept. of Control Engineering
电信工程系 Dept. of Communication Engineering
计算机科学系 Dept．of Computer Science
电脑资讯系 Dept．of Computer Information
土木工程系 Dept．of Civil Engineering
舞蹈系 Dept. of Dance
牙科学系 Dept．of Dentistry
营养学系 Dept．of Dietetics
外交学系 Dept．of Diplomacy
经济系 Dept．of Economics
教育系 Dept．of Education
工业设计系 Dept. of Industrial Design
工程系 Dept．of Engineering
环境工程系 Dept．of Environmental Engineering
英语系 Dept. of English
昆虫系 Dept．of Entomology
电子物理系 Dept．of Electrophysics
电子工程系 Dept．of Electronic Engineering
电机工程系 Dept．of Electrical Engineering
眼耳鼻喉系 Dept. of Eye, Ear, Nose and Throat
渔业学系 Dept．of Fishery
水产学系 Dept．of Fishery Technology
食品科学系 Dept．of Food Science
外语系 Dept. of Foreign Languages
森林系 Dept．of Forestry
遗传系 Dept．of Genetics
地理系 Dept．of Geography
地质系 Dept. of Geology
地球物理系 Dept．of Geophysics
历史系 Dept．of History
园艺系 Dept．of Horticulture
国际关系学系Dept．of International Relations
国际贸易系 Dept. of International Trade
工业管理系 Dept．of Industrial Management
新闻学系 Dept. of Journalism
法律系 Dept．of Law
图书管理系 Dept．of Library Management
文学系 Dept．of Literature
机械工程系 Dept．of Mechanical Engineering
治金系 Dept．of Metallurgy
管理科学系 Dept．of Management Science
大众传播系 Dept．of Mass Communication
医学系 Dept．of Medical Science
海洋运输学系Dept．of Marine Transportation
航海技术系 Dept．of Maritime Technology
数学系 Dept．of Mathematics
气象系 Dept．of Meteorology
矿业系 Dept．of Mining
核子工程系 Dept．of Nuclear Enginerring
护理系 Dept．of Nursing
航海学系 Dept．of Navigation
海洋科学系 Dept．of Nautical Science
造船学系 Dept．of Naval Architecture
东方语言系 Dept．of Oriental languages
海洋学系 Dept．of Oceanography
海洋气象学系Dept. of Ocean Meteorology
石油系 Dept．of Oil
药学系 Dept．of Pharmacology
病理学系 Dept．of Pathology
政治系 Dept．of Political Science
物理系 Dept．of Physics
体育系 Dept．of Physical Culture
生理学系 Dept．of Physiology
植物病虫学系Dept．of Plant Pathology
植物生理系 Dept．of Plant Physiology
哲学系 Dept. of Philosophy
电力物理系 Dept．of Power Physics
印刷系 Dept．of Printing
公共卫生学系Dept．of Public Health
卫生工程学系Dept．of Sanitary Engineering
土壤系 Dept. of Soil
纺织系 Dept．of Spinning
社会学系 Dept．of Sociology
测量系 Dept．of Survey
纺织工程系 Dept．of Textile Engineering
戏剧系 Dept．of Theatricals
运输管理系 Dept．of Transportation Management
兽医学系 Dept. of Veterinary Medicine
水利系 Dept. of Water Conservancy
水土保持系 Dept. of Water & Soil Maintenance Engineering
西方语言系 Dept. of Western Languages
动物学系 Dept．of Zoology
道歉信是指因过失或疏忽做错了事，给别人带来了麻烦或损失，发觉后要立即写信给对方赔礼道歉时写的信件。道歉是一种礼貌，道歉信要写得坦率，诚恳。
道歉信通常包括三部分内容：1、表示歉意，道歉的原由；2、出现差错的原因，提出弥补措施；3、请求原谅。语言要诚挚，解释的`理由要真实。好的道歉信不仅会取得对方的谅解，还会增进彼此的感情。
写作"三步曲"：
表示歉意→说明具体原因、提出补救办法→再次致歉，希望得到理解。注意：
理由要尽量合理，违反生活常识将导致扣分；尽量提供一个合适的补救办法，使行文更加顺畅。
范文解析：
Directions: You were unable to attend Mr. Smith's examination on International Business English Writing because you got sick that morning. Write a letter to express the reasons for not being able to attend it and apologize.
Write the letter with no less than 100 words. Do not sign your own name at end of the letter. Use "Wang Hua" instead. Do not write the address.
Dear Mr. Smith,
I am indeed very sorry that I missed the examination on International Business English Writing you gave last Friday. I feel awful about it and want you to know what happened that day.I suddenly fell sick early that morning and my parents had to send me to the hospital. Please find enclosed a copy of the medical bill.
I sincerely ho
pe you can understand my situation and accept my apology. I would appreciate your allowing me to take a make-up examination. I will come to your office during your office hour on Monday to discuss this possibility with you. Once again, I apologize for any inconvenience caused.
Sincerely yours,
Wang Hua
你好。我叫福雷斯，福雷斯甘 Hello. My name's Forrest - Forrest Gump.
要吃巧克力吗？ Do you want a chocolate?
我能吃掉上百万块巧克力 I could eat about a million and a half of these.
我妈妈常说 My mama always said
人生就像一盒各式各样的巧克力 Life was like a box of chocolates.
你永远不知道下一块将会是哪种 You never know what you're going to get.
那双鞋子一定很舒适 Those must be comfortable shoes.
穿这样的鞋子你可以走上一整天 I bet you could walk all day in shoes like that
脚都不会痛 and not feel a thing.
我希望能有一双这样的鞋子 I wish I had shoes like that.
其实我的脚很痛 My feet hurt .
妈妈常说要想知道一个人的很多事情 Mama always said there's an awful lot
只要看看他穿的鞋就能知道 you can tell about a person by their shoes.